vacancy jobs in Malaysia - Careerjet
Contact Center/Unified Communication Specialist
Avaya Singapore Pte Ltd - Kuala Lumpur - Singapore - An individual contributor who provides remote post-sales support of software and/or hardware systems, sub-systems, and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities. May provide support to end user installations, configurations, upgrades and migrations through basic problem solving and troubleshooting. May include supporting 3rd party products and occasional on-site support.� Analyzes symptoms, logs, and data required to resolve issues of low complexity.� Monitors the implementation of solutions for customer reported incidents.� Has day to day direction and guidance from a supervisor.� Goals are clearly defined by a supervisor. Work performed depends on others for direction, guidance, and instruction. Typically requires 1 year or less of experience and a Technical Certification or equivalent. Get Monster... - Permanent - Full-time
