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Saturday, April 12, 2014

Customer Care Associate

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vacancy jobs in Malaysia - Careerjet





Customer Care Associate



Malaysia - To be a one stop shop to all consumer banking customers by providing accurate & timely information on product & service, relevant to their needs. Assist customer in fulfilment of their transaction or servicing request via telephone Achieve first call resolution in all customer interaction, where possible Promote the use of automated channels and its benefits to customers Acquire new business by proactive tag on & generate new sales opportunities Leverage on continuous improvement journey by proposing & giving suggestions/recommendation on workflow implementation & productivity Improvements. BENEFITS: RM 2300 High starting salary for fresh graduates Additional RM1,250 Monthly Incentive paid up to performing scorecards Additional RM 200 Fixed allowance for handling Singapore markets Additional RM 200 Language Allowance for Mandarin Speakers First salary increment after 9 months of service (subject to performance) Second salary increment and career progression to the nex... - Permanent - Full-time






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