vacancy jobs in Malaysia - Careerjet
Technical Support Engineer
Kuala Lumpur - We are expanding our Support Team which plays a critical part of our Company’s future success, and we are looking for absolutely and only the best people out there. We take the success of our clients incredibly seriously. We feel their joy. We feel their pain. Are you up for the challenge? The most important criteria for joining our support team are: ● Client-facing experience ● Written and verbal skills; excellent phone manner ● Firm grasp of how the system works, networking, and software products If you've got experience with client support, that's icing on the cake. We are also very interested in individuals who have a track record of finding creative solutions to unique problems, and who will thrive in challenging situations. DUTIES AND RESPONSIBILITIES: Solve support cases with minimal assistance from Support Team. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium when required. Obtain general understanding of OS and... - Permanent - Full-time