vacancy jobs in Malaysia - Careerjet
Japanese Speaking Account Delivery Manager in Malaysia
Selangor - 企業名 職種 IT関連(オープン・WEB系) - プロジェクトマネージャー IT関連(インフラ系) - プロジェクトマネージャー IT関連(その他) - プロジェクトマネージャー 業種 通信・情報サービス関連 勤務地 アジア マレーシア Selangor 仕事内容 job Responsibility: Understand and satisfy the contractual requirements and customer expectations for multiple accounts in a shared/dedicated support environment. Deliver to account-specific Print Policies with customers and others who provide services to accounts. Develop and manage customer relationship. Manage day-to-day service delivery to the account, including, but not limited to change requests, business reviews and service escalations. Conduct weekly, monthly or quarterly business reviews with customers. Work with sales and pursuit team to identify opportunities for up-sell and cross-sell into accounts. Provide Business Review reports as in scope to account Pro-actively & effectively manage risk Develops and nurtures senior mgmt relationships with the customer Owns customer operational relationship: develops & nurtures to excelle... - Permanent - Full-time